Our TERMS & CONDITIONS
PLEASE READ CAREFULLY
STATUTORY RIGHTS
The following terms and conditions do not affect your statutory rights
as a consumer.
PRODUCT AVAILABILITY
It is important to note that information about our products does not
amount to an offer by us to sell the products on that basis. Rather, it is an
invitation to you to make us an offer to purchase that product on that basis,
therefore references to 'orders' placed by customers are deemed to be
references to offers by such customers to purchase the relevant produce from
us. Although we will endeavour to maintain to supply you with the item
requested, sometimes we may be unable to fulfil an order. In this instance, you
will be informed at the earliest opportunity. Product images displayed on the website
may occasionally differ from the respective product names and descriptions, due
to changes in packaging and/or availability.
PRICE
The prices quoted throughout our website are inclusive of UK VAT at the
current rate. We reserve the right to change our prices at any time. There may
be occasions where prices are incorrectly quoted or change at short notice as a
result of circumstances beyond our control. If this situation occurs you will
be informed of the correct price by telephone or email as soon as possible and
should you not wish to proceed, that part of your order will be cancelled.
Please note that on occasions some colours or sizes in a particular style are
at a different price to others. This happens when we have discontinued a
colour/size and have therefore reduced the price.
CANCELLATION OF YOUR ORDER
If after edinburghgolfcentre.co.uk has accepted an order from you
(acceptance will be communicated via e-mail on receipt of an order), and you
wish to withdraw from the contract, you may do so by communicating with us
immediately. If an item has been shipped then we cannot cancel the order
and you will be required to return the item as normal. If you have already
received the goods and they are unwanted, you must return the goods to us at
your own cost and risk. It is imperative that you notify us within 5 working
days of receipt of goods. Provided the goods are returned in the same condition
as we supplied them to you, we shall reimburse all monies paid by you for those
goods.
RETURNS
Unsuitable or defective items may be returned for refund or exchange
providing they are received within 14 days of the original delivery date in
brand new, unused condition (unworn and unwashed), in the original undamaged
packaging (with labels intact) and accompanied by a note stating your name,
address, email address, contact telephone number, order number, the reason for
the return and what refund/exchange you require.
We will consider the overall condition of the product being returned when
making a refund. Edinburgh Golf Centre holds a limited amount of stock at any
given time, therefore ill-fitting or unwanted goods should be returned as soon
as possible.
As soon as we receive your goods we will process your request for a replacement
item or refund. We will notify you via email as soon as your request has been
processed. We will deduct original postage costs incurred if items are sent
back for a refund unless item is deemed faulty or if an exchange is required.
When postage is free we will deduct £3.50 from the refund to cover our original
shipping costs.
You will need to pay the cost of returning goods to us unless the item is
faulty. When returning an item we advise you get a certificate of posting and
sufficient insurance from the Post Office when you send an item back. For more
expensive items we also advise that a fully insured service is used e.g.
Recorded Delivery for items up to £35 and Special Delivery for items above £35.
All refunds are applied to the credit/debit card used to make the original
purchase
Refunds will be furnished within 30 days of the agreement to refund.
If you have requested a refund, or replacements of a lower value than the
returned goods, a refund will be credited back to the card used to pay for the
original order. We will let you know as soon as the refund has been
processed.
If you have requested replacements of a higher value, any difference due will
be charged to the card used to pay for the original order.
We reserve the right to deduct our postage costs incurred in the original order
from the refund given. This will not apply to faulty goods.
Our Edinburgh Golf Centre special discounts will also be accountable on refund
amounts and a new discount band will be applied or removed where necessary.
This will not apply to faulty goods.
On goods we have specially ordered in at the request of a customer (goods we do
not carry) we won't accept returns unless faulty. The only other occasion we
would consider return is for exchange but the special order item would be
subject to a handling and re-stocking charge.
DELIVERY
Edinburgh Golf Centre will endeavour to deliver to you within the
specified time. However, there may be instances when we cannot deliver within
this time. If we realise that we cannot deliver to you within that time, we
shall alert you as soon as possible to try to arrange another suitable time for
delivery.
PRODUCT SPECIFICATION
All product information contained in www.edinburghgolfcentre.co.uk is
for guidance only. No responsibility can be taken for errors or omissions.
DATA PROTECTION
Please see our GDPR policy in the GDPR privacy policy tab
TERMINATION
www.edinburghgolfcentre.co.uk reserves the right
to abort access of our internet services if your behaviour is found to be
discordant with these terms and conditions at any time.
INTELLECTUAL PROPERTY
No permission is given by www.edinburghgolfcentre.co.uk in respect of
the reproduction or use for injurious or commercial purposes of any brand
names, product names, designs and any other material shown on the www.edinburghgolfcentre.co.uk website in which intellectual
property rights subsist. ALL RIGHTS RESERVED.
GOVERNING LAW
Any use of the www.edinburghgolfcentre.co.uk website and any purchase by
the customer on this site will be governed by the Law of Scotland and will be
deemed to have occurred in the UK and all parties shall submit to the exclusive
jurisdiction of the Scottish Courts.